General Help

I can't receive mail

Bud — 2008-06-09T17:42:34Z

Usually this is one of the following Firewall not letting traffic in on port 25 Router not configured to let traffic in on port 25 ISP blocking incoming traffic on port 25 DNS records not setup correctly. So first check that you can connect locally to the server. At the command prompt on the server type telnet localhost 25 You should receive a welcome message like this 220 mydomain.com SurgeSMTP (Version 3.1b-1) http://surgemail.com If you get unable to connect then it's probably due to a firewall running on that machine that is stopping surgemail. You can restart surgemail and then check mail.log and check it says '03 10:32:22.89:Info:2156: Listening on (all interfaces:25)' You can use this page to help test sending mail to your server. 'http://email-test.com/'>http://email-test.com

Why is my mail getting stuck on one message?

Bud — 2008-06-09T17:41:48Z

That message probably has a large file attachment. Email is not meant for transferring very large files, such as large pictures or executable programs. If you plan on transferring things like this on a regular basis, you may want to use your File Store utility. Login to your 'https://mail.kmoraine.com:7443'>K-Mail [:^)]

K-Mail Help

Bud — 2008-06-09T17:41:06Z

The Online user manual for K-Mail 'https://mail.kmoraine.com:7443/scripts/webmail.exe?page=help'>https://mail.kmoraine.com:7443/scripts/webmail.exe?page=help

Accessing K-Mail

Bud — 2008-06-09T17:40:16Z

How can I get my Mail? Here is the instant three step guide... 1. Start your web browser - e.g. Netscape, Internet Explorer etc. 2. Point it at the K-Mail page - e.g. 'https://mail.kmoraine.com:7443/scripts/webmail.exe'>https://mail.kmoraine.com:7443/scripts/webmail.exe 3. You might see a login page; if so enter your username and password, (then click the 'Login' button) - again you will probably have been given a username and password to use. Bingo - you're at your Mail!

Outlook Express 6.0 Email Setup

Bud — 2008-06-09T17:39:28Z

Throughout this document, the following terms will be used:
Open	double-click on the item.
Right-Click	means to click with your Right Mouse button.
Select	means to Left-Click so it is highlighted.
Enable	means to Left-Click on the Check-Box until there is an X in it.
Clear	means to Left-Click on the Check-Box until there is NOT an X in it.

1. Open Outlook Express

a		In the Menu Select Tools

b		Select Accounts

c		You should see this Screen

d		Select the Add button

e		From the list select Mail..

f		You should see this Screen

g		Enter a Display name for you and your family, in the Display name field. The name that you choose to enter here can be any name. Some people use there real name, where some use there nick name. The name that you enter here will be the name that the recipients of your mail will see in the From field of the message that you send to them.

h		When finished, click the Next button

i		You should see this screen

j		Enter your email address here (See page three from the Dial-Up Networking Setup instructions). Your email address is usually username@kmoraine.com

k		When finished, click the Next button.

l		You should see this screen

m		Select POP3 in the My incoming mail server is selection box.

n		In the Incoming mail (POP3, IMAP, or HTTP) server field. Enter mail.kmoraine.com as shown

o		In the Outgoing mail (SMTP) server field. Enter mail.kmoraine.com as shown.

p		When finished, click the Next button.

q		You should see this screen

r		Enter your Account name in the Account name field. This is usually the same username that you use to log-on to the Internet with.

s		Enter your password in the Password field. This is usually the same password that you use to log-on to the Internet with.

t		Enable Remember password

u		When finished, click the Next button.

v		You should see this screen.

w		Click the Finish button

Congratulations, you have just setup your email account. If you have any problems, Please give me a call, and I will be glad to help you