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New Post 6/9/2008 1:42 PM
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User is offline Bud
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I can't receive mail 
Modified By Bud  on 6/26/2008 12:01:25 AM)

Usually this is one of the following

  • Firewall not letting traffic in on port 25
  • Router not configured to let traffic in on port 25
  • ISP blocking incoming traffic on port 25
  • DNS records not setup correctly.

So first check that you can connect locally to the server. At the command prompt on the server type

telnet localhost 25

You should receive a welcome message like this
220 mydomain.com SurgeSMTP (Version 3.1b-1) http://surgemail.com

If you get unable to connect then it's probably due to a firewall running on that machine that is stopping surgemail. You can restart surgemail and then check mail.log and check it says
"03 10:32:22.89:Info:2156: Listening on (all interfaces:25)"

You can use this page to help test sending mail to your server.


http://email-test.com

 
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